Accessibility

Accessibility Statement for BW Plus Chena River Lodge

Best Western Plus Chena River Lodge is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Best Western Plus Chena River Lodge strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) on our website. While the industry is not operating from approved, regulated legislation, Best Western Plus Chena River Lodge is committed to our good faith effort to follow the Web Content Accessibility Guidelines (WCAG) guidelines.

Feedback

We welcome your feedback on the accessibility of BW Plus Chena River Lodge.

  • Phone: +1 907-328-3500
  • E-mail: [email protected] 
  • Postal address: 1255 TVSA WAY, Fairbanks, Alaska, 99709-4678, USA

We try to respond to feedback within 7 business days.

Accessible Features:

Entry

  • Accessible entry and passage doors (Front door 41" width and room doors 32" width)
  • Accessible parking spaces for cars in the self-parking facility (the ADA parking is 116" in width)
  • Loading and unloading zone is 100" in width
  • Van-accessible parking in the self-parking facility
  • Accessible public entrance that is graded to the parking lot
  • Accessible registration desk
  • Wheelchair accessible elevator

Entrances

  • Accessible route from the public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel's accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel's accessible public entrance to at least one restaurant
  • Accessible route from the hotel's accessible public entrance to the business center
  • Accessible route from the hotel's accessible public entrance to the exercise facilities

Facilities

  • Accessible hotel restaurant
  • Accessible exercise facility
  • Accessible transportation with advance notice
  • Assistive listening devices for meetings upon request
  • Widened doorways and maneuvering space

Guest Rooms

  • Accessible guest rooms with mobility and hearing-accessible features
  • Adjustable showerhead
  • Alarms - Visual Strobe
  • Braille room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Grab bars in guest rooms
  • Ground floor rooms (in case of emergency)
  • Lowered height of bed
  • Lower countertops in washrooms
  • Portable shower chairs
  • Roll-in shower
  • Tubs with grab bars
  • Service support animals welcome