Policies

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A security deposit of USD 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

Check-in

  • From 16:00 hours

Check-out

  • Until 11:00 hours

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to room type.

General Hotel Policies

  • Free! Up to two children under 18 years stay free of charge when using existing beds. 
  • One older child or adult is charged USD 10 per person per night when using existing beds.
  • Extra beds are not available.
  • Free! One child under 2 years stays free of charge in a child's cot/crib. 
  • The maximum number of children's cots/cribs in a room is 1.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are not allowed.